How is business process automation different from workflow automation?

Workflow automation focuses on repetitive tasks within a process, while business process automation covers the whole process from end to end, often across departments and systems. In simpler terms, a workflow is a subset of a business process

Do we have to fix our process before automating it?

Yes, we recommend it. Automating a process that has bottlenecks and unnecessary steps only makes those problems escalate, so we resolve them in the redesign, and some tasks may be eliminated altogether

Will it cope with growth and expansion?

Yes. The automation is designed to handle higher transaction or workload volumes, and our integrations are designed with expansion in mind, so the system can be extended as volume grows

How are approvals, access, and exceptions handled?

Business rules and approval logic are built into the workflow, role-based access controls define each user's visibility and operations, exception handling covers cases outside the standard procedure, and every step is recorded in the audit trail

Can it connect to our existing systems, payments, and documents?

Yes. We integrate with your existing systems, consolidate data across them, and pass on outputs such as documents and payments, so the whole process runs as one connected flow

Business Process Automation

Convert manual and fragmented processes into connected end-to-end workflows that work with your available systems and resources

DxT Solutions offers business process automation services

For companies looking for streamlined, organized workflows. We help businesses navigate and organize their process through analysis, redesign, and automation into connected workflows. With customized digital solutions, data, approvals, handoffs, notifications, and reporting operate within one structured, integrated digital flow

OUR SERVICES

OUR SERVICES

Process Analysis and Mapping

Analyze your current business process from end-to-end, find bottlenecks that hinder your daily operations, and redesign the whole process to be simpler and automation-ready

OUR CASE STUDY

SweCham Chamber-OS

We developed a membership management process that digitally handles membership plans, member and contact management, invoice and receipt handling, online payments, email broadcasts, renewal tracking, and smart reminders, all within one platform supporting English, Thai, and Swedish. The project also redesigned the invoice and receipt flow, so billing, payment, and tax-document handling follow a clearer, more structured process

WHY CHOOSE US

We holistically redesign your business process

We consider automation as a means to make your company focus on strategic, high-value tasks. So our priority is to redesign your processes first, aiming to boost efficiency, reduce human error, and lower operational costs

We build the process around your rules, approvals, and responsibilities

We turn your business rules and approval logic into the workflow itself, with clear roles and access for each person involved. The standard path runs automatically, and exceptions have clear steps

We make your processes consistent and dependable

With our standardized design, every output of a process, from data to notifications, flows through your connected systems in a structured way. Reminders and the audit trail work the same way each time, so every step can be reviewed when needed

OUR WORKING PROCESS

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Discovery and Process Mapping

Future-State Design and Digitization

Testing and Continuous Improvement

We map your current process from end to end, including related data, documents, handouts, and any other sources and activities involved. We analyze bottlenecks and manual steps to find where the process loses time and consistency

We design the improved process, then digitize it with business rules, approval logic, automated notifications and reminders, role-based access, and integration with your existing operational environment

We test the digitized process with your users through user acceptance testing before it goes into operation, and we handle dashboards and reports that show how the process performs, so it can be refined over time

Business Process Automation

DxT Solutions offers business process automation services